Deposits and Service Payments

You are authorizing Kauai Island Weddings to charge your reservation deposit of $200 (the Deposit) to book your wedding. This deposit is non-refundable should you cancel your wedding more than 60 days before your scheduled event. 

 

You shall also pay the entire amount owed for the wedding services you request in your reservation and in any subsequent communications with Kauai Island Weddings including, but not limited to, add-ons to a wedding package (the Package Price), minus the Deposit, 7 days prior to your event but no later than your reserved wedding date.

 

If you provide credit or debit card information to Kauai Island Weddings at any time, including when you submit your reservation, then Kauai Island Weddings is entitled to charge the Deposit to such credit or debit card. Kauai Island Weddings is also entitled to charge to such credit or debit card any portion of the Package Price that remains unpaid on your wedding date. If you do not pay (or if Kauai Island Weddings is unable to collect) the Deposit or Package Price as specified above, then Kauai Island Weddings may cancel your reservation without giving you notice.

 

 

Wedding Duration and Permits

The wedding ceremony’s duration will be between 10-20 minutes, as confirmed by email from Kauai Island Weddings. The duration may be subsequently changed with Kauai Island Weddings written approval. You understand that any applicable beach use permit that we obtain for your wedding is issued for a specific 2 hour time frame, which cannot be exceeded under Hawaii State law. Therefore, Kauai Island Weddings is not obligated to perform any services for you outside the time frame indicated on such beach use permit.

 

 

Wedding Industry Standard Late Fees

Kauai Island Weddings has scheduled staff and obtained a beach use permit for your event for a specific one or two hour time period, depending on your chosen package. Should you arrive more than 15 minutes late for your event, a late fee will apply. A late fee of $100 will be charged for every 30 minutes you are late from your originally booked event starting time. We may also be required to obtain a second beach use permit at your cost if we can not provide the services within the time frame of the originally purchased beach use permit we have secured for your event. 

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Furniture on the Beaches

The State of Hawaii expressly prohibits the use of any kind of furniture and amplified music on all State beaches. All beaches in Hawaii are State beaches, there are no private beaches in the State of Hawaii, and Kauai Island Weddings can not and will not provide chairs, alters, or floral arbors on any beaches. The exception to this is when the couple have booked a private venue like a hotel property bordering the beach, or a botanical garden or waterfall location where such decorations are allowed.

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Photography/Videography

If you have paid for photography or videography, Kauai Island Weddings’ photographers and/or videographer will only be available at the wedding location to take pictures from the wedding ceremony’s reserved start time until a maximum of 90 minutes after the wedding ceremony’s reserved end time. Kauai Island Weddings will not be liable for failing to take the agreed number of pictures, or filming time, if the failure is caused by the bride’s or groom’s late arrival, or any other reason outside of Kauai Island Weddings’ control.

 

You are responsible for identifying (or making someone available to identify) people/objects that you would like photographed or videotaped at your wedding. Kauai Island Weddings will not be responsible for not photographing or videotaping desired people/objects if you do not assist (or make someone available to assist) with identifying or gathering people/objects for the photographs or video.

 

Unless Kauai Island Weddings agrees otherwise in writing before the wedding, Kauai Island Weddings’ photographer will take pictures in high-resolution JPG format using Kauai Island Wedding’ standard photographic equipment. Unless Kauai Island Weddings agrees otherwise in writing before the wedding, Kauai Island Weddings’ videographer will take videos in HD digital format using Kauai Island Weddings’ standard videography equipment. Copyright laws protect the photographs, videos, digital negatives or prints produced by Kauai Island Weddings (the Photos/Videos). Once you have paid the Package Price in full, Kauai Island Weddings will give you a shared copyright ownership of the Photos/Videos under the following conditions: (i) your use of the Photos/Videos will be limited to only your personal use, and (ii) you may not assign, sell or otherwise transfer your shared copyright ownership in the Photos/Videos. Kauai Island Weddings reserves the right to use the Photos/Videos for its own advertising purposes; if you would rather we not do so, please let us know.

 

If applicable, based on the wedding package or add-ons you paid for, Kauai Island Weddings will perform color correction on certain photographs. This service is limited to any of the following: lightening, darkening or minor color correcting. You agree that if a technical issue prevents Kauai Island Weddings from color correcting an image you chose for that service, then Kauai Island Weddings will not be obligated to perform such service; instead, you may select an alternative image for such service.

 

Delivery times for photos, video and/or web stream are approximate and may vary slightly depending on number of photos taken or unfavorable weather conditions, which may require your photos or video to need additional work.

 

Kauai Island Weddings does not supply RAW footage of still images or video clips. Should there be a justified reason that a client must have RAW footage Kauai Island Weddings offers no guarantees of any kind because there has been no retouching or color correcting of those items and use of this footage/imagery is at your own risk. Kauai Island Weddings strongly recommends the use of final edited images and videos. Additional fees for the recalling of raw files and uploading them to a drop box for you to download will apply.

 

Drone videography is dependent on good weather conditions as the drone can not fly in high winds or rain. Should you have booked drone video with us (or it's part of your wedding package) and we are unable to fly the drone, we will offer to Reschedule to a later date or location where weather conditions are more favorable. Should you not want to reschedule the drone and rather Cancel, then we will refund $300 of the $595 drone package price back to your credit card, to cover the cost of our drone pilot who was at your event and willing to fly, but was unable due to circumstances out of his control. 

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Disclaimer: Should you ask our staff to use your own equipment, any equipment (like a mobile phone, or your own camera to take of few pictures of you at the beach) or any other personal belongings of you or your guests, you do so at your own risk, and Kauai Island Weddings does not assume any responsibility for lost or damaged equipment. You hereby release Kauai Island Weddings and it's staff from any and all liability resulting from you having asked a staff member for a favor which resulted in equipment damage to your personal property.

 

 

Wedding Cancellations

You may cancel your wedding only by written notice (the Cancellation Notice) sent to mike@kauaiislandweddings.com and martina@kauaiislandweddings.com. If you send a Cancellation Notice 60 or more calendar days before your reserved wedding date, then you will not be responsible to pay the Package Price, subject to the terms provided in the rest of the agreement concerning cancellations. If you send a Cancellation Notice fewer than 60 calendar days before your reserved wedding date, then you will still be responsible to pay the Package Price, which will become due immediately. No-shows on the date of the reserved wedding date are treated under the same terms as cancellations. Consider your event cancelled only when you receive a Cancellation Notice Confirmation email from Kauai Island Weddings. We strongly recommend you purchase Travel Insurance to cover any cancellation costs you may incur. 

 

Kauai Island Weddings will make a reasonable effort to avoid cancelling a wedding due to inclement weather, acts of God, government shut down, or any other reason outside it's control; but if it's efforts fails, Kauai Island Weddings will not bear any liability for it's resulting cancellation of the wedding; and you will not be entitled to a refund. Instead, you will be entitled to rescheduling your wedding for a date that is mutually agreeable to you and Kauai Island Weddings and that is within 12 months of the originally reserved date.

 

Wedding Credit

Other than Deposits and Rescheduling Fees, any payments you make toward the Package Price of a Wedding that you cancel or reschedule, are non-refundable and will be credited toward a new booking by you for a wedding to occur at a date that is mutually agreeable to you and Kauai Island Weddings and that is within 2 years of the originally reserved date. 

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SPECIAL COVID-19 DISCLAIMER-1: Because of COVID-19 we are currently not strictly following our 60 day cancellation policy. Should the customer find it necessary within 60 days leading up to their wedding to cancel the event because of government restrictions making it impossible to enter the State of Hawaii, we won’t enforce our 60 day cancellation policy, however the customer is not entitled to a refund of any kind. Instead of a refund the customer is entitled to rescheduling their wedding, and a voucher in the amount of the initial investment will be issued to the customer. This voucher will expire 24 months from the originally scheduled wedding event date. 

 

 

Rescheduling your Wedding Date

You may request rescheduling the date of your wedding only by written notice (the Rescheduling Notice) sent to martina@kauaiislandweddings.com. Kauai Island Weddings intends to accommodate any Rescheduling Notice, but rescheduling a wedding for your desired date may not always be possible based on Kauai Island Weddings bookings calendar. Therefore, Kauai Island Weddings reserves the right to accept or reject a Rescheduling Notice in its sole discretion.

 

If you send a Rescheduling Notice fewer than 60 calendar days before your reserved wedding date, and it is accepted, you shall immediately pay Kauai Island Weddings 50% of the Package Price, this will be applied in full to your rescheduled event (the Rescheduling Fee) - Payment Plans are available. Payment of the Rescheduling Fee is required to confirm your rescheduled wedding date. All of your other payment obligations and deadlines will be unaffected by the rescheduled wedding date because they will continue to be based and calculated based on your original wedding date.

If you send a Rescheduling Notice 60 or more calendar days before your reserved wedding date, and it is accepted, you will not have to pay a Rescheduling Fee only for the first such request; all subsequent requests are subject to a Rescheduling Fee of $200 which will be charged immediately and will be applied towards your event invoice. Rescheduling fees are non-refundable. Kauai Island Weddings is entitled to charge the Rescheduling Fee to any credit or debit card you have at any time provided to Kauai Island Weddings. Sorry, but should you cancel your wedding after you have rescheduled it, no refund is due or will be paid.

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Rescheduling on the Day of the Wedding

You may request rescheduling the time of your wedding only by written notice (the Rescheduling Notice) sent to hans@kauaiislandweddings.com. Kauai Island Weddings intends to accommodate any Rescheduling Notice, but rescheduling a wedding for your new desired time may not always be possible based on Kauai Island Weddings bookings calendar. Therefore, Kauai Island Weddings reserves the right to accept or reject a Rescheduling Notice in its sole discretion. Rescheduling your wedding time, if accepted, does not incur a rescheduling fee.​

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Rescheduling - ON THE DAY OF THE WEDDING

If it looks like inclement weather with heavy rain may be causing your planned event to be rained out (which is very unlikely and has only happened a handful of times in over 5,000 weddings), we'll be happy to reschedule your wedding to another day and time that fits our calendar and schedule.​ You must call our office at least 3 hours before your planned event if you would like to change the date of your event last minute - 808-822-5381. If you call our office at least 3 hours before your planned event start time there will be no rescheduling fee. If you call less than 3 hours before your planned event start time, or meet us on the beach (or any other agreed upon venue) and decide not to get married that day or at the agreed time, but rather to get married on another day, a different time, or a different location instead, there will be a $50 rescheduling fee PER INVOLVED STAFF MEMBER in your wedding (ex: if you have a minister & photographer the rescheduling fee will be $100, if you have a minister, photographer, videographer, musician and onsite coordinator the rescheduling fee will be $250.) This rescheduling fee will be used to pay staff involved for driving out to the event when it didn't happen. 

Please note that rescheduling a seated wedding is not possible last minute when everything is already set up. Please call our office to discuss options for what we may be able to arrange with the hotel at least 24 hours before your event start time for seated weddings only.

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If you cancel your wedding after you have rescheduled it, no refund is due from or will be paid by Kauai Island Weddings regardless of the timing of your cancellation notice.

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German Ceremony Disclaimer

Our German speaking minister/officiant is not available all days, and all times. German ceremonies can be arranged Mondays through Thursdays mornings or afternoons, but Fridays through Sundays only morning weddings are offered. Should rescheduling your German ceremony be necessary for a weekend day please be aware of these availability parameters.

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Large Groups

Groups of over 10 people take more time to arrange during the wedding and for photography after. Therefore, all groups of 11 or more people (including the bride & groom) will incur an additional large group fee. This fee is reflected in the higher ticket price for larger groups for each of our offered wedding packages. We recommend that any group over 15 people (including the bride & groom) consider adding an on-site wedding coordinator to make the wedding go more smoothly.

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We understand that your group size may grow in the months leading up to your Kauai wedding, but larger groups take more time at the beach and with only 1 hour total time the Instant Photo package is not suitable to larger groups. If you have a group of 15 people and more, we'll automatically require you upgrade your package to the TOGETHER FOREVER package. If you don't agree to this upgrade when you have a group of 15 people and more, an onsite coordinator will be added to this package at a cost of $250 to have someone there to help manage your group. By signing our terms you agree to this upgrade, of course you may also cancel your event with us if you don't agree.

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Changes to your Wedding Package & Details

You may change your wedding package up to 30 days prior to your wedding date, and any extras you have ordered up until 14 days prior to your wedding. Within 14 days of your wedding we can not accommodate cancellations of flowers, transportation, musicians, on-site coordinator/groomer, video or any other services that you may have added to your wedding package at a previous time. Wedding Package changes themselves can not be accommodated within 30 days of your wedding as we have committed to certain vendors who have specifically allocated their time for your event and your specific event time frame. However, additions to your wedding package may still be possible, please call or email us if you want to add something last minute. However, down grading to a less expensive package within 30 days, or cancellation of any booked services or flowers less than 14 days prior to your scheduled event can not be accommodated.

 

 

Site Fees

Certain wedding venues may require a site fee. In addition to the standard deposit, all site fees are to be paid in full upon booking, and are non-refundable. Site fees are subject to change without notice.

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SPECIAL COVID-19 DISCLAIMER-2:

To prevent the spread of the disease the State of Hawaii has strict regulations coming from the Health Department that requires quarantine of any person who has been diagnosed with a positive Covid test. In the very unlikely event that several of our staff should fall ill and require quarantine we may have to reschedule your wedding time or date to accommodate this unforeseen staff shortage. Rest assured we have several teams and accommodate multiple weddings daily, and will do everything in our power to get you married before you leave the island.

 

 

Wedding Credit

Other than Deposits and Rescheduling Fees, any payments you make toward the Package Price of a Wedding that you cancel or reschedule, are non-refundable and will be credited toward a new booking by you for a wedding to occur at a date that is mutually agreeable to you and Kauai Island Weddings and that is within 2 years of the originally reserved date. 

 

 

Disputes and Interpretation

These Terms of Services are governed exclusively by the law of the state of Hawaii and must be construed in accordance with the law of that state, without regard to conflict-of-laws principles.

 

 

As the exclusive means of initiating adversarial proceedings to resolve any dispute arising out of, or relating to, these Terms of Service, the party asserting the dispute may submit the dispute to binding arbitration before JAMS. The arbitration will be conducted in accordance with JAMS™ arbitration rules and expedited procedures, as they exist at the time the arbitration is filed. The arbitration must be scheduled to take place in Lihue, Kauai, Hawaii, before an attorney licensed to practice law in the state. The parties will initially share all of the fees and costs of the arbitration equally, but the prevailing party will be entitled to recover all its fees and costs of arbitration, as well as attorney’s fees. If a party files in court a dispute that is covered by this arbitration provision, the defending party is entitled to recover all fees and costs (including attorney’s fees) it incurs in connection with the court proceedings, including compelling the dispute to arbitration, regardless of whether the defending party prevails in court or arbitration. The arbitrator shall have no power to alter or amend these Terms of Service or to award any relief inconsistent with the provisions herein or unavailable in a Hawaii court of law. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

 

You shall maintain the confidential nature of the arbitration and the arbitral award, except (i) as may be necessary to prepare for or conduct the arbitration hearing on the merits, (ii) as may be necessary in connection with a judicial challenge to an award or its enforcement, or (iii) as otherwise required by law or judicial decision.